Back up your docs regularly so you can recover from mistakes, failed updates or server problems. PinkDocs stores everything in your WordPress database, so your normal WordPress backups include your help centre.
What to back up
| Data | Where it's stored |
|---|---|
| Docs, categories and tags | WordPress database |
| Settings, changelog, feedback and analytics | WordPress database |
| Images and screenshots | wp-content/uploads |
| Template overrides and custom CSS | Your child theme or Additional CSS |
wp-content folder and you'll have a complete copy of your help centre.Back up your whole site
Most hosts create daily backups automatically. Open your hosting control panel, find Backups and check that daily backups are turned on.
📷 Image placeholder: a hosting control panel Backups page.
- Install a backup plugin, such as UpdraftPlus.
- Set it to back up your database and files.
- Choose a schedule, such as daily for the database and weekly for files.
- Store backups off-site, such as in Google Drive or Dropbox.
Export your docs only
Use the WordPress exporter to save a copy of your docs as a file you can import elsewhere.
Open the exporter
Go to Tools → Export.
Choose your docs
Select Docs and click Download Export File.
📷 Image placeholder: the WordPress Export screen with Docs selected.
Store the file safely
Save the XML file somewhere safe, outside your website.
Back up before risky changes
Create a fresh backup before you:
- Update PinkDocs, WordPress or your theme
- Change your docs URL
- Import a large number of docs
- Switch AI tools to Full access mode
Restore a single doc
You don't need a backup to undo changes to one doc.
Open the doc's revisions
Open the doc and click Revisions in the Settings sidebar.
Compare versions
Use the slider to find the version you want.
📷 Image placeholder: the Revisions screen comparing two versions of a doc.
Restore it
Click Restore This Revision.
Common questions
Back up your database daily if you edit docs often, and always before updates.
Connect PinkDocs to an AI tool through MCP and ask it to read your docs. It can return each doc as Markdown.