Features
Knowledge bases, categories, search, access control, feedback, changelog and analytics.
Organising categories and subcategories
Plan, create, move, rename and merge categories and subcategories.
Ordering docs and categories
Set the order of docs and categories to create a logical reading path.
Using tags
Add tags to connect related docs across categories and help readers filter search results.
Live search
Learn how live search finds docs, add search to your homepage and make docs easier to find.
Collecting "Was this helpful?" feedback
Collect Was this helpful? ratings and comments, and use them to improve your docs.
Publishing a roadmap with voting, comments and email alerts
New
Show what is requested, planned, in progress and completed on a public Kanban board. Readers vote, react, comment, suggest features and subscribe…
Changelog tabs: separate changelogs for Free, Pro and more
New
Split one changelog into tabs, such as Free and Pro, so readers only see the releases for the edition they use.
Publishing a changelog
Turn on the changelog, add releases with New, Tweaked and Fixed badges, and show them on your homepage.
Analytics: traffic, search and engagement
Use traffic, search, engagement, feedback and AI reports to improve your docs.
Finding failed searches
Use searches that returned no results to decide which docs to write or improve.
Managing multiple knowledge bases
Run separate help centres for different products or audiences with multiple knowledge bases.
Restricting access to docs by login or user role
Limit knowledge bases, categories or docs to logged-in users or specific user roles.
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