Categories group related docs by topic, so readers can browse your help centre and find what they need without searching. Each category belongs to a knowledge base and can have its own description.
Create a category
Open Categories
In your WordPress admin, go to PinkDocs → Categories.
📷 Image placeholder: the PinkDocs Categories screen.
Name the category
Enter a Name, for example "Get Started", and choose the Knowledge base the category belongs to.
Choose a parent (optional)
To make it a subcategory, choose a Parent category. Leave it empty for a top-level category.
Add a description
Write a short Description that tells readers what they'll find inside.
Save the category
Click Add New Category.
📷 Image placeholder: the Add New Category form filled in.
Write useful category descriptions
Category descriptions appear on your help centre homepage and category pages. A good description is one sentence that names the tasks covered in that category.
| ❌ Vague | ✅ Clear |
|---|---|
| Information about settings. | Change layouts, colours, fonts, URLs and templates. |
| Getting started stuff. | Install PinkDocs, create your first knowledge base and publish your first doc. |
Plan your categories
- Start with 4–7 categories. Too many makes your homepage hard to scan.
- Name categories after what readers want to do, not after your internal team names.
- Put a Get Started category first so new users know where to begin.
- Use subcategories sparingly. One level of nesting is usually enough.
Edit or delete a category
On the PinkDocs → Categories screen, hover over a category and click Edit to change its name, description or parent, or Delete to remove it.