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For Customer support teams

Help customers find answers before they open a ticket

Searchable docs and AI powered answers let customers self serve, while feedback and analytics show which articles need work.

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PinkDocs for Customer support teams

Built for how you work

Instant answers

The AI chatbot answers questions straight from your documentation.

Know what’s missing

Reader feedback highlights the articles that need improving.

See what readers need

Analytics and weekly email reports show how your docs perform.

Features you’ll use most

Every plan includes every feature.

AI chatbotAnswers questions from your docs. AI summariesCached summaries keep AI costs low. Reader feedbackLearn which pages need work. Documentation analyticsEngagement and performance at a glance. Weekly email reportsStats and charts in your inbox. Text to speechListen to any article.

Also built for

SaaS & product teamsA help centre customers actually useWordPress plugin & theme makersDocs built where you already workAgenciesBranded docs for every clientDeveloper & API docsClear references, explained codeInternal teams & wikisPrivate knowledge, well organised

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