Last updated: 29 September 2026
PinkDocs (“PinkDocs”, “we”, “us”, or “our”) is a WordPress documentation plugin developed and provided by WpKings.co.
This Privacy Policy explains how we collect, use, store, and protect information when you visit pinkdocs.com, purchase or use PinkDocs, contact our support team, or otherwise interact with our services.
By using PinkDocs or our website, you agree to the practices described in this Privacy Policy.
If you have any questions about this policy, please contact us at support@pinkdocs.com.
1. Information We Collect
We collect information that is necessary to provide, maintain, secure, and improve PinkDocs.
Account and purchase information
When you purchase PinkDocs or interact with our services, we may receive information such as:
- Name
- Email address
- Billing information
- Country or region
- License information
- Order or transaction information
- Product or plan purchased
- License activation and usage information
Payment card details and other sensitive payment information are generally processed by our payment provider rather than stored directly by us.
Support information
When you contact us for support, we may collect:
- Your name
- Email address
- Website URL
- WordPress and hosting information you choose to provide
- Screenshots, logs, error messages, or diagnostic information
- Details about your issue or support request
We use this information only to respond to your request and provide support.
Website information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring website
- Approximate geographic region
- Date and time of access
- Basic usage and diagnostic information
This information may be used for security, analytics, troubleshooting, and improving our website.
Plugin information
PinkDocs may communicate with our servers when certain features require communication with our licensing, update, or other online services.
Depending on the features you use, this may include:
- License key
- Site URL
- Plugin version
- WordPress version
- PHP version
- Activation status
- Basic technical information required for compatibility, licensing, updates, or security
We aim to collect only information reasonably necessary for these purposes.
2. AI Features
PinkDocs may include AI-powered features such as an AI Assistant or AI-assisted content generation.
When you use an AI feature, information you submit to that feature may be processed by third-party AI service providers depending on the configuration of the feature.
For example, information may include:
- Questions submitted to the AI Assistant
- Documentation content provided as context
- Prompts
- Content you ask the AI to generate or modify
You should avoid submitting passwords, payment information, confidential customer information, personal information, or other sensitive information unless you are comfortable with it being processed by the relevant AI service.
Where PinkDocs provides options such as Bring Your Own Key (“BYOK”), your AI provider credentials may be used directly with the provider according to that provider’s terms and privacy policy.
3. How We Use Information
We may use collected information to:
- Provide PinkDocs and its features
- Process purchases and subscriptions
- Manage licenses
- Deliver plugin updates
- Provide customer support
- Respond to enquiries
- Detect and prevent fraud or abuse
- Maintain website and service security
- Diagnose technical problems
- Improve PinkDocs
- Understand product usage
- Communicate important service-related information
- Comply with legal obligations
We do not sell your personal information.
4. Payment Processing
Payments for PinkDocs may be processed by third-party payment providers.
When you make a purchase, the payment provider may collect and process payment information according to its own privacy policy and terms.
We may receive limited transaction information necessary to identify your purchase, such as your name, email address, order details, payment status, and transaction identifier.
We do not intentionally store complete credit or debit card numbers.
5. License and Website Data
If you activate a PinkDocs license on a WordPress website, we may process information required to verify the license and provide updates.
This may include the website domain or URL, license identifier, plugin version, and activation status.
License information may be retained for as long as necessary to administer your purchase and license.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Keep the website functioning
- Remember preferences
- Understand website usage
- Improve performance
- Maintain security
- Measure marketing effectiveness
You can control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
7. Third-Party Services
PinkDocs and our website may rely on third-party services for functions such as:
- Payment processing
- Email delivery
- Hosting
- Website analytics
- AI processing
- Security
- Customer support
- Software licensing and updates
These providers may process information on our behalf or independently according to their own terms and privacy policies.
We encourage you to review the privacy policies of third-party services you interact with.
8. Data Security
We take reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet-based service can guarantee absolute security.
You are also responsible for keeping your account credentials, license keys, API keys, and WordPress administrator credentials secure.
9. Data Retention
We retain information for as long as reasonably necessary to:
- Provide our services
- Maintain licensing and purchase records
- Provide customer support
- Resolve disputes
- Prevent fraud
- Meet legal or accounting requirements
When information is no longer required, we may delete or anonymize it where reasonably practical.
10. Your Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Request information about how your data is processed
To make a privacy-related request, contact:
We may need to verify your identity before processing certain requests.
11. Children’s Privacy
PinkDocs is intended for businesses, professionals, developers, website owners, and other users who are legally permitted to use the service.
We do not knowingly collect personal information from children for the purpose of providing PinkDocs.
12. International Data Transfers
Our service providers may process information in countries other than the country where you live.
Where required by applicable law, we will take appropriate measures for such transfers.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When changes are made, we will update the “Last updated” date at the top of this page.
Your continued use of PinkDocs after an updated policy becomes effective constitutes acceptance of the updated policy to the extent permitted by applicable law.
14. Contact Us
For questions, concerns, or requests regarding this Privacy Policy:
PinkDocs by WpKings.co
Email: support@pinkdocs.com
Website: pinkdocs.com