Information about how users interact with documentation, including page views, feature usage, and search queries entered in live search.
- Technical Data
IP address, browser type, device information, operating system, and referring URLs for security and performance monitoring. - Support Communications
Information you share when contacting support, submitting tickets, or communicating with us.
2. How We Use Your Information
We use collected information to:
- Provide, operate, and maintain PinkDocs
- Process payments and manage licenses
- Improve documentation quality and user experience
- Analyze search trends to enhance content relevance
- Respond to support requests and inquiries
- Send important updates related to your account or product
- Ensure security, prevent abuse, and comply with legal obligations
3. Search Term Tracking
PinkDocs records search terms entered in live search to help site owners understand what users are looking for.
These search terms:
- Are stored securely in the dashboard
- Are used only for analytics and content improvement
- Do not personally identify individual users
4. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
- Maintain user sessions
- Remember preferences
- Analyze site performance and usage
You can control or disable cookies through your browser settings.
5. Data Sharing and Disclosure
We do not sell or rent your personal data.
We may share data only with:
- Trusted third-party services for payments, analytics, or licensing (such as payment processors)
- Legal authorities if required by law or to protect our rights
All third parties are required to handle data securely and in compliance with applicable privacy laws.
6. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
7. Data Retention
We retain personal and usage data only for as long as necessary to:
- Provide our services
- Comply with legal and accounting requirements
- Resolve disputes and enforce agreements
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion of your data
- Object to or restrict certain processing
- Withdraw consent where applicable
You can exercise these rights by contacting us.
9. Third-Party Links
PinkDocs may contain links to third-party websites or services. We are not responsible for their privacy practices or content.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, you can contact us at:
Email: support@pinkdocs.com
Website: https://pinkdocs.com